Policies
Our commitment to you — transparent policies built on trust, fairness, and faith.
Shipping Policy
Processing Time
All orders are processed within 2–5 business days. Orders placed on weekends or holidays will be processed the next business day. You will receive an email confirmation with tracking information once your order ships.
Domestic Shipping (USA)
Standard Shipping (5–10 business days): $5.99. Expedited Shipping (2–4 business days): $14.99. FREE Standard Shipping on all orders over $75.
International Shipping
We ship worldwide to spread the Gospel through fashion. International orders typically arrive within 10–21 business days depending on destination and customs processing. International shipping rates are calculated at checkout. Customers are responsible for any customs duties or import taxes.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can track your order at any time by visiting our Track Your Order page or using the carrier's website directly.
Returns & Exchanges
30-Day Return Policy
We want you to love your Jesus Won Fashion purchase. If you are not completely satisfied, you may return most items within 30 days of delivery for a full refund or exchange.
Eligible Items
Items must be unworn, unwashed, and in original condition with all tags attached. Items must be returned in their original packaging. Sale items marked "Final Sale" are not eligible for return.
How to Return
Email us at [email protected] with your order number and reason for return. We will send you a prepaid return shipping label within 2 business days. Once we receive and inspect your return, refunds are processed within 5–7 business days to your original payment method.
Exchanges
Need a different size or color? We are happy to exchange your item. Contact us at [email protected] and we will guide you through the exchange process. Exchanges are subject to product availability.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will send a replacement at no additional cost.
Privacy Policy
Information We Collect
We collect information you provide when creating an account, placing an order, or contacting us — including your name, email address, shipping address, and payment information. Payment data is processed securely through Stripe and is never stored on our servers.
How We Use Your Information
We use your information to process and fulfill orders, send order confirmations and shipping updates, respond to customer service inquiries, send promotional emails (with your consent), and improve our website and services.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers (such as shipping carriers and payment processors) solely to fulfill your orders.
Cookies
Our website uses cookies to enhance your browsing experience, remember your cart, and analyze site traffic. You may disable cookies in your browser settings, though some features may not function properly.
Data Security
We implement industry-standard security measures to protect your personal information. All transactions are encrypted using SSL technology.
Your Rights
You have the right to access, correct, or delete your personal information at any time. To exercise these rights, contact us at [email protected].
Contact Us
If you have questions about this Privacy Policy, please contact us at [email protected] or write to: Jesus Won Fashion, Customer Service Department.
Need Help?
We're Here for You
Our customer service team is available 7 days a week to assist you.
Contact Us